Questions we get
all the time.

If yours isn't here, book a free call. We'd rather answer it directly.

Book a Free Call

Getting Started

Do I need any technical background to work with you?

None at all. We work with attorneys, small business owners, consultants, and entrepreneurs who have never opened a terminal in their lives. Our job is to handle the technical side and translate everything into plain English.

How long does a typical engagement take?

A focused AI Launchpad engagement runs 4–6 weeks from discovery call to live system. Larger implementations or multi-department rollouts take longer — we scope timelines honestly on the discovery call.

What's included in the free AI Readiness Assessment?

Two hours with us. We map your current workflows, identify your top 3–5 AI opportunities, review your data handling, and give you a prioritized recommendation — whether you hire us or not.

Privacy & Security

Is my client data safe if I use AI?

Yes — if you use the right platforms and set them up correctly. We exclusively work with enterprise-tier systems (like Claude Enterprise) that have zero data retention after the session, SOC 2 Type II foundations, and no training on your inputs. We also build a written usage policy for your team so it's not just infrastructure — it's practice.

I'm a California attorney. Can I use AI without violating RPC 1.6?

Yes. RPC 1.6 requires 'reasonable measures' to protect confidential information — it does not prohibit AI. We build your implementation specifically to meet that standard: enterprise controls, project isolation, data minimization protocols, and a written, signed usage policy. We can walk through the Bar's formal guidance on your discovery call.

Will the AI vendor train on my data?

Not with the platforms we use. Enterprise-tier agreements explicitly prohibit training on customer inputs. We verify this before recommending any tool and document it in your implementation record.

Pricing & Scope

Why don't you publish prices?

Because a 1-person consultancy and a 15-person law firm need completely different things. Flat published prices mean someone always overpays or gets under-served. We scope every engagement on the discovery call and give you a transparent, fixed-fee proposal — no surprises.

What if I just want help with one specific thing?

That's fine. We do focused engagements — a single automation, a one-day workshop, or a stack audit. Not every engagement needs to be a full implementation. Tell us what you need and we'll scope accordingly.

Do you offer ongoing support after the initial build?

Yes. Monthly retainers include strategy calls, stack monitoring, and updates as the AI landscape evolves. We also offer quarterly-only engagements for teams that are mostly self-sufficient but want a check-in.

Training & Adoption

What if my team is resistant to using AI?

We hear this a lot. Our training doesn't start with features — it starts with the specific tasks your team finds tedious or time-consuming. When people see AI shave two hours off their week on something they hate doing, resistance tends to drop fast.

How do you train people who aren't technical?

Live sessions, real examples from your own work (sanitized), and one-page reference guides they can keep at their desk. We use the CRFA framework — Context, Role, Facts, Action — so anyone can construct a reliable prompt without guessing. It takes about 20 minutes to learn.

What happens when a new hire joins after the training?

We build your training materials to last. All sessions are recorded, and we create an onboarding pack that a new hire can work through independently. No need to re-hire us every time someone joins.

Still have questions?

Every engagement starts with a free 2-hour AI Readiness Assessment. No pitch, no pressure — just honest answers about whether and how AI fits your operation.

Book Your Free Call